When you use the costadelsolpropertygroup.com website, web-app or portals we collect statistical data including information about your visit (how you got to our website) your IP address, location, and your device or browser information.
costadelsolpropertygroup.com website, app and portal use cookies (See the cookies tab for more information).
If you use any of the other websites, apps or services provided by costadelsolpropertygroup.com, we may receive information about you or your device in relation to that use, including your IP address, information about your visits how you use the services provided. We may collect the following information when submitting an enquiry or by registering on one of our portals, apps or websites as a customer:
Full name, age, date of birth, sex and job title, contact information including mobile telephone number and email address.
Demographic information such as address, postcode, country personal preferences and interests
Other information relevant to customer surveys, service provision and/or offers.
We require this information to understand your needs and provide you with a better personal service, and in particular for the following reasons:
To provide a bespoke experience on our portals, apps and websites.
Internal record keeping.
We may use the information to improve our products and services and with your permission, we may periodically send promotional emails, notifications or other types of electronic messages such as SMS or WhatsApp about new products, services and special offers or other information which we think you may find beneficial using the email address or telephone number which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interest.
We have taken all reasonable steps to have in place appropriate security measures to protect your information. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, such as: When you register, contact us, or become a client any information you provide is transmitted to us using SSL and stored on a secure system. Passwords for the portals and services hosted on the TechandT hosting platform are NOT stored in plain text and are double encrypted. The information you provide will always be the minimum amount we need to fulfil your request, provide registration and/or the services you require.
This information is stored on a secure database server that is provided and managed by TechandT and does not have any websites or other services running and is updated regular with security updates and monitored 24x7.
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
mandated by law, contract or similar obligations applicable to our business operations.
for preserving, resolving, defending or enforcing our legal/contractual rights or if needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us at [email protected]
If you wish to obtain a copy of your personal information that we have stored, you can do this by either logging into the portal you have registered with or by using the request information form on the next tab. (Request My Information)
If you wish to have us permanently delete all of your personal information that we have stored you can do this by either logging into the portal you have registered with and deleting your account or by using the form on the next tab. (Request My Information), to send a request directly to us.
The purpose of this stage is to contain any breach, to limit the further damage as far as possible (This may include stopping or suspending any or all our apps, portals, websites or services) and to seek to recover any lost data.
The aim of this stage is to identify and assess the ongoing risks that may be associated with the breach.
Conduct a full assessment of:
Potential adverse consequences for individuals, their likelihood, extent and seriousness.
Here, we need to consider the necessary notification of organisations, regulators and data subjects. Notifications should have a clear purpose, whether this is to enable individuals who may have been affected to take steps to protect themselves or to allow the appropriate regulatory bodies perform their functions.
Finally, we need to evaluate the effectiveness of any of the above responses to the breach and learn and apply any lessons learnt.
We do not share our client/user details or marketing lists with any other company.
We may from time to time use third party email or messaging services. We will only use these third party providers if they are fully GDPR compliant and have in place the correct procedures for handling data in the correct manor.
We do not sell or rent in any way any share any of your personal information.
To help us deliver services we at costadelsolpropertygroup.com we share information and data with various 3rd party apps.
We list those apps here and link to the privacy policy of each provider:
We use Google Analytics among other systems to help us understand the way people use costadelsolpropertygroup.com websites, apps and portals so we can make it better and communicate relevant information to users.
Here is a list of the third-party providers used on our websites, apps and portals.
Website usage and tracking. Google Privacy Policy
costadelsolpropertygroup.com is responsible for your data.
We hope that we will be able to resolve any questions or concerns you have. However, you may at any time raise your concern with the UK Information Commissioner at: https://ico.org.uk
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF